UEP’s Core Value Spotlight: Trusted Subject Matter Expert

At UEP we have a set of Core Values that were developed from the vision and character of our founder, Frank Smollon, Sr.  More than words on a wall, they are cornerstones of our company culture.  These values are not aspirational, they are who we are, clarifying our identity and setting us apart from our competition.  We hire, fire and promote based on adherence to our Core Values.  They are:

Strong Work Ethic
Trusted Subject Matter Expert
Exceptional Quality of Work
Dependable Team Player

What does it mean to be a Trusted Subject Matter Expert?  Most of the people familiar with UEP know that we are the go-to resource for heating and venting solutions.  Not everyone at UEP is a boiler, venting or pump expert.  To be a Trusted Subject Matter Expert means to have a passion for knowledge that drives us to do our best in our field of expertise.  We encourage all our team members to expand their skills and knowledge, so they can become confident champions of our business.  Whether it’s accounting, estimating, sales or engineering, we remain motivated to grow and learn.  Our team members are dedicated to their craft, sharing knowledge and experiences with each other and our stakeholders.