Representing a wide variety of boilers, water heaters, pumps and venting solutions
Our process sets us apart,
just as much as our people.
Every step at UEP is guided by policies and procedures honed over decades of dedication to superior customer service:
Engineer/Design – Our in-house engineers provide design and specification assistance.
Quote – Timely and on target – UEP’s dedicated estimating department bids over 1,200 jobs each year!
Approve – We’ll walk you through the submittal process.
Deliver – We work to ensure your equipment arrives intact, on-time, and as specified. Venting systems include field measurement by our experienced project managers.
Start-Up – Our factory-certified technicians perform an advance visit to make sure you are ready and also perform the final startup to ensure your equipment operates as designed.
Maintain – We follow up to make sure you and your client are satisfied, providing expertise and locally stocked parts as needed.
Our company principles that help your business succeed.
1. STRONG WORK ETHIC
2. TRUSTED SUBJECT MATTER EXPERT
3. EXCEPTIONAL QUALITY OF WORK
4. DEPENDABLE TEAM PLAYER
UEP was recently featured in a blog post by Schebler Chimney Systems. It was well deserved recognition and praise for the folks at UEP. You all are great partners and solution providers.
UEP has been there to assist in every way beginning with their proposals, layout assistance, detailed submittals and product delivery. We look forward to doing business for many years to come.
UEP has very knowledgeable representatives, highly capable technicians and provides great technical support throughout the design and construction process.
Willy and Richie did a great job out at North Point. This is the first time we have worked with Chimney Works and I’m looking forward to the next one we do with you. They were top-notch mechanics.
UEP has gone above and beyond to make sure that HCPSS Construction gets our Condensing Boilers installed as designed and operating to their peak performance. It's simply been an overall pleasing experience to work with the UEP Team. I have to mention that their Training offerings are very informative and kept everyone involved.
I always appreciate the help and service you provide. It is refreshing to work with a good reliable rep.
Thanks for the substantive presentation today. The info you provided today will be very helpful in our future projects.
Working with RC and his team made the flue installation process seamless and stress-free from start to finish. All materials provided by UEP were delivered on time as promised. Highly recommend using the UEP/Chimney Works team for future projects!
The UEP team did a great job on our sales call today! The team has been very supportive on the boiler system we put in at the Johns Hopkins APL project. I thank them for their hard work and dedication!
United Energy Products has provided many value-added services to the University of Maryland - School of Public Policy Project. This includes thorough review of the owner changes and ATC sequences, work with design team members to meet design intent, and offering field quality control services for the installing contractor. Their responses to questions and inquiries are expeditious, and in a professional manner.
UEP was able to lend their valuable expertise to a steam boiler issue at a large institution that saved a great deal of money and a considerable amount of frustrations. I want to express my sincere gratitude for their hard work and perseverance. It was a team effort and we literally could not have gotten this outcome without UEP's involvement. The client is thrilled and we will certainly be reminding them of UEP's efforts here.
I was extremely impressed with the responsiveness and assistance your team provided. As multiple issues arose on both the steam and hot water side, your team, from sales reps to start up techs, was extremely helpful. I look forward to working together again!
I wanted to take a moment to let you know how impressed I am with the help Julie Forbes provides me. She is always pleasant and extremely knowledgeable regarding parts inquiries and has been super responsive with my requests for literature needed. I'm sure she is a highly valued member of your team. Thank her again for me for her outstanding service.
I was extremely impressed with the responsiveness and assistance your team provided. As multiple issues arose on both the steam and hot water side, your team, from sales reps to start up techs, was extremely helpful. I look forward to working together again!