The Secrets to UEP’s Success

UEP's Process Diagram

UEP continues to grow and thrive after nearly 40 years in business for three key reasons. We hire experienced people who share our strong values, we partner with exceptional manufacturers, and we have developed a specific process for how we work through each project. Every step at UEP is guided by policies and procedures honed over decades of dedication to superior customer service:

Engineer / Design – Our in-house engineers provide design and specification assistance.

Quote – Timely and on target – UEP’s dedicated estimating department bids over 1,200 jobs each year!

Approve – We’ll walk you through the submittal process.

Deliver – We work to ensure your equipment arrives intact, on-time, and as specified. Venting systems include field measurement by our experienced project managers.

Start-Up – Our factory-certified technicians perform an advance visit to make sure you are ready and also perform the final startup to ensure your equipment operates as designed.

Maintain – We follow up to make sure you and your client are satisfied, providing expertise and locally stocked parts as needed.

We’re not perfect, but these steps help us do our very best. When issues do arise, “We don’t walk away until it’s right.” That’s an approach that customers truly appreciate. Contact us to discuss your next project.