Blog

MD, DC, VA, DE

UEP was recently featured in a blog post by Schebler Chimney Systems. It was well deserved recognition and praise for the folks at UEP. You all are great partners and solution providers.

UEP has been there to assist in every way beginning with their proposals, layout assistance, detailed submittals and product delivery. We look forward to doing business for many years to come.

UEP has very knowledgeable representatives, highly capable technicians and provides great technical support throughout the design and construction process.

Willy and Richie did a great job out at North Point. This is the first time we have worked with Chimney Works and I’m looking forward to the next one we do with you. They were top-notch mechanics.

UEP has gone above and beyond to make sure that HCPSS Construction gets our Condensing Boilers installed as designed and operating to their peak performance. It's simply been an overall pleasing experience to work with the UEP Team. I have to mention that their Training offerings are very informative and kept everyone involved.

I always appreciate the help and service you provide. It is refreshing to work with a good reliable rep.

Thanks for the substantive presentation today. The info you provided today will be very helpful in our future projects.

Working with RC and his team made the flue installation process seamless and stress-free from start to finish. All materials provided by UEP were delivered on time as promised. Highly recommend using the UEP/Chimney Works team for future projects!

The UEP team did a great job on our sales call today! The team has been very supportive on the boiler system we put in at the Johns Hopkins APL project. I thank them for their hard work and dedication!

United Energy Products has provided many value-added services to the University of Maryland - School of Public Policy Project. This includes thorough review of the owner changes and ATC sequences, work with design team members to meet design intent, and offering field quality control services for the installing contractor. Their responses to questions and inquiries are expeditious, and in a professional manner.

UEP was able to lend their valuable expertise to a steam boiler issue at a large institution that saved a great deal of money and a considerable amount of frustrations. I want to express my sincere gratitude for their hard work and perseverance. It was a team effort and we literally could not have gotten this outcome without UEP's involvement. The client is thrilled and we will certainly be reminding them of UEP's efforts here.

I was extremely impressed with the responsiveness and assistance your team provided. As multiple issues arose on both the steam and hot water side, your team, from sales reps to start up techs, was extremely helpful. I look forward to working together again!

I wanted to take a moment to let you know how impressed I am with the help Julie Forbes provides me. She is always pleasant and extremely knowledgeable regarding parts inquiries and has been super responsive with my requests for literature needed. I'm sure she is a highly valued member of your team. Thank her again for me for her outstanding service.

Working with your team was the greatest experience that I have ever had with any manufacturer/vendor. We brought the issue to your attention, you found a solution to our problem in a few hours and sent someone to address the issue in less than 48 hrs. This is responsiveness and customer service at its finest.